With over 30 years experience in the IT industry, IT MARK is a technology solution provider based in London and operating throughout the UK and the Republic of Ireland.
Focusing on building long-term relationships with individual clients as well as businesses in the small to medium sized sectors, we are confident that we can meet all the IT requirements desired in the modern era by provisioning an array of options from on-site and remote technical support, backup solutions, cloud services, domain hosting, email services, website design and SEO/SMM campaigns, CCTV and audiophile media systems, all the way to complete infrastructure installations covering network cabling, telecoms and server environment hardware.
IT Services for private clients
Our intention has always been on building lasting relationships with our clients rather than actively seek new customers to ensure we can offer our full attention to a select few instead of minimal contact to many. Furthermore it enables us to be flexible to adapt to new developments in this ever evolving age of technology.
Technical Support
Covering a vast array of disciplines,
we offer on-site and remote support services at every level irrespective of the hardware, or software platform; covering the desktop, server and network arenas.
Hosted Services
From the early days of domain hosting, online platforms have evolved to offer a vast array of cloud services. We provide hosted solutions for websites, email, applications and virtual networks.
Data Security
Your information is the most valuable asset to your business. We offer a range of options to protect this with scheduled backups, archiving, encryption, as well as secure communications.
Bespoke Service
Not Just Technical Support
We pride ourselves on offering a professional level of support, with an emphasis on listening to a customer’s needs and communicating clearly in understandable terms, whilst avoiding technical jargon.
Aside from the support offered via on-site visits, or a remote connection, every client’s requirements could contrast as much as one industry differs from another. Hence we feel there’s not necessarily a “one size fits all” solution and it’s vital to have a clear understanding of each business. In some situations this can be aided by the provision of an audit of the current infrastructure. This technical review will collate a report of the entire inventory and elucidate any beneficial changes that could be made. Following on from this analysis, various metrics can be implemented to offer system health checks to report on integral performance.
The level of support can be scaled up from a simple email request basis to utilising a help-desk ticketing system to track faults under a Service Level Agreement.
Security Services
The Lodestar To All Assignments
As technical innovations have increased, so have the stipulation
to apply any available secure parameters in all aspects of Information Technology. Every aspect of our approach is prefaced with a question of which options are available to adhere to this standard. This could be as simple as advising on best practice for passwords, monitoring for malware threats and email spam, encryption techniques, or secure communications via VoIP, VPN & proxy services.
Contact Us
To find out more information on the services we offer please contact us via this form.